We strive to achieve the best service and deliver an excellent consumer experience.

By continuously listening and responding to consumers’ evolving needs, our team of friendly engineers are available with solutions that will restore confidence in our products and brands, should a repair be required.

Our Engineer Service

  • Our Customer Solution Centre is open 7 days a week to support our consumers.
  • We offer a range of support solutions that will restore your appliance to full working order, promptly and efficiently.
  • We confirm all service appointments via SMS.
  • With a team of highly skilled engineers and contractors, we endeavour to provide a service call when it’s convenient for you – which is on average under 72 hours.
  • We aim to complete over 80% of all repairs on our first visit.