Repair & Refurbishment
We remain committed to extending the lifetime of our products through a focus on durability, repairability and refurbishment.
Product Repair
Beko has a large service network, delivering over 1 million service calls annually and providing 99% geographic coverage. The majority of these repairs are completed out of warranty, helping extend product lifetimes and reducing the need for replacement. This capability is underpinned by sustained investment in skills and infrastructure, including over 41,000 hours of engineer training delivered in 2025 alone. Combined with a robust spare parts network—supporting both our engineers and third-party technicians—this enables efficient, high-quality repairs.
Product Refurbishment
We are proud to be the only manufacturer in the UK operating a dedicated refurbishment line, where returned products are restored to high-quality, fully functional condition. In 2025 alone, over 35,000 appliances were refurbished and reintroduced to the market, contributing to a total of over half a million appliances refurbished and resold over the past decade.
